Technicians In Australia, New Zealand And Asia to Benefit
Service training is all about providing best service to customers
Cattani is giving equipment servicing its highest priority. All technicians who service Cattani equipment in Australia, New Zealand and Asia have either been trained or are undergoing training to ensure they are fully informed and up to date with their knowledge and skills.
The new Cattani Asia company began technical training courses at the first opportunity, and in all regions there is a strong link between training and the vital part that the Cattani After Care programme plays in maintaining the reliability of our equipment.
Cattani Asia, established in mid 2017, is an offshoot of Cattani Australia, and the region is relying heavily on Australian experience and expertise as it spreads the word about the company and its product range.
Mark Humphries travelled to Cattani Asia headquarters in Singapore recently to meet and train dental equipment technicians from 11 companies based in Singapore, Malaysia, Sri Lanka, Thailand, Vietnam and Nepal.
The Australian visitors received a warm and enthusiastic reception, and the trainees’ appetite for information about Cattani equipment was insatiable. We’re confident that with premium Cattani products, Cattani Asia will be a great success.
Attendees at the first Cattani Asia technical training course.
Technicians were keen to learn as much as possible from Technical Manager Mark Humphries at the course in Singapore.
Technicians from six countries attended the Cattani Asia course.